Refund & Cancellation Policy

Last Updated: 8-12-25

At Al-Hikmah Shop, we aim to provide high-quality digital products that benefit and inspire our customers.
Since all our items are instant digital downloads, there are special rules regarding refunds and cancellations.
Please read this policy carefully before purchasing.

Refund Policy

We want you to be satisfied with your purchase.
If you are not happy with the e-book or digital product you received, you may request a refund within 7 days of your purchase.

Eligibility for Refund

A refund will be approved if:

You are not satisfied with the digital product, OR
You believe the product was not as described

Refund Process

To request a refund, please email us at support@al-hikmahshop.in with:

Your name
Order number
Email used for purchase
Reason for requesting a refund

Once your request is reviewed and approved, the refund will be processed through the original method of payment.

Refund Limitations

Refunds are only allowed within the first 7 days after purchase
Refunds will not be issued after the 7-day period
We may decline refund requests in cases of misuse or repeated refund patterns

Cancellation Policy

Since all our products are instant digital downloads, the order is delivered immediately after payment.

Therefore:

Orders cannot be cancelled once placed
Cancellations are not applicable as the product is received instantly

No Shipping or Delivery Issues

Our products are digital only, so:

No physical shipping
No delivery delays
No damaged items
No lost packages

This section is included to clarify that standard e-commerce shipping policies do not apply.

Contact Us

For refund or support requests, please contact us at:

Email: support@al-hikmahshop.in
Instagram: @al-hikmahshop
Website: https://al-hikmahshop.in/