Shipping & Delivery Policy      

Last Updated: 8-12-25

At Al-Hikmah Shop, all products sold are digital downloads (e-books, guides, journals, PDFs).
Since we do not sell any physical items, traditional shipping does not apply.
Please read this policy to understand how digital delivery works.

No Physical Shipping

We do not ship any physical products.
All items are delivered digitally through email and/or instant download after payment.

This means:

• No shipping fees

• No delivery delays

• No damaged or lost packages

• No courier tracking required

Instant Digital Delivery

After completing your purchase:

• You will receive an instant download link on the website

• You will also receive the digital file(s) through your email

• Delivery is immediate unless there is a payment processing delay from Razorpay

Files may be provided in PDF, ZIP, or other digital formats as mentioned on the product page.

If You Did Not Receive Your File

If you did not receive your digital product, it is usually due to:

• Incorrect email address entered

• Email landing in Spam/Promotions folder

• Payment confirmation delay

• Technical interruptions

What to do

Please contact us with:

• Your name

• Order number

• Email used for purchase

We will resend the digital files to you manually within 24 hours.

Email: shopalhikmah1@gmail.com

Device Compatibility

Before purchasing, please ensure that:

• Your device can open PDF files

• You have enough storage space

• You have a stable internet connection to download the files

We are not responsible for device-specific issues, but we will guide you if you need help.

Global Delivery

Our digital products can be purchased from anywhere in the world.
There are no international restrictions for delivery.

Contact Us

If you have any delivery questions or did not receive your e-book, reach out to us:

Email: support@al-hikmahshop.in
Instagram: @al-hikmahshop